About The Position

The Retail Certified Pharmacy Technician prepares medications for dispensing under the supervision of a pharmacist, supporting regulatory compliance and patient safety. The role includes interpreting and entering prescription information, preparing inpatient and outpatient prescriptions, repackaging and labeling medications, maintaining accurate pharmacy records, and helping manage inventory. The technician provides customer service, bills third-party insurance plans, resolves rejected claims, maintains equipment, and contributes ideas and projects to improve pharmacy operations and quality of care. The position requires attention to detail, accuracy, professional communication, and the ability to prioritize work according to patient needs.

Requirements

  • Three years of experience or equivalent education in a retail pharmacy.
  • High school diploma or equivalent.
  • Knowledge of the metric system.
  • Typing speed of 40 words per minute.
  • Manual dexterity.
  • Ability to follow oral and written instructions.
  • Attention to detail and ability to work accurately and efficiently.
  • Ability to perform mathematical proportion problems and other mathematical equations.
  • Valid national certification and licensure and certification with the Oregon Board of Pharmacy.
  • Ability to lift 30 pounds, stand for long periods, and perform medium-demand pushing, pulling, and lifting work.
  • Ability to analyze work situations, solve problems, and work professionally.
  • Ability to learn 1,000 generic and trade medication names.
  • Ability to work under supervision when filling orders and preparing prescriptions.
  • Understanding of the principles of a laminar/vertical flow hood, Biological Safety Cabinet, and aseptic technique.
  • Ability to enter prescription data accurately into a computer.
  • Ability to work under daily stress and demands from patient-care units.

Nice To Haves

  • Five or more years of similar job experience.
  • Previous health care experience, especially in a pharmacy.

Responsibilities

  • Interpret prescriptions, accurately enter prescription information into the pharmacy computer system, and notify the pharmacist of significant problems.
  • Prepare prescription drugs for inpatients and outpatients under pharmacist supervision.
  • Repackage medications and label them accurately.
  • Enter pharmacy data accurately and process credits and debts.
  • Attend department meetings, share ideas, and contribute to innovation, cost containment, quality-of-care improvements, and problem solving.
  • Work on projects that contribute to Pharmacy development and improvement.
  • Prioritize job tasks based on patient needs.
  • Maintain accurate narcotics control data.
  • Order and stock inventory appropriately and cost-effectively; verify received inventory against invoices and communicate discrepancies to the immediate supervisor.
  • Remove outdated medications from the pharmacy and assigned units, and rotate stock appropriately.
  • Follow safety practices for hazardous materials.
  • Communicate effectively in writing, by telephone, and with staff and coworkers.
  • Bill third-party insurance plans accurately and resolve rejected claims in a timely manner.
  • Provide excellent customer service in person and over the telephone.
  • Maintain and clean required equipment, and promptly report failures or repair needs to the immediate supervisor or Pharmacy Manager.
  • Recommend policy and procedure changes to the Pharmacy Manager or another appropriate hospital manager.
  • Perform other duties as assigned.
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