Retail Parts Pro

Advance Auto Parts • Tampa, FL

8d

About The Position

The Retail Parts Pro is a professional-level sales position supporting advanced functions of the do-it-yourself (DIY) business. The role requires expert knowledge of store systems, automotive systems, parts, store inventory, and maintenance processes. The Retail Parts Pro assists DIY customers with advanced parts identification, troubleshooting, project guidance, and sourcing parts from special orders, FDO, second sources, and other channels. This is a full-time position.

Requirements

• Have 3–5 years of prior automotive parts experience.
• Demonstrate proven sales ability and experience fulfilling customer transactions.
• Have a valid driver's license.
• Have working knowledge of automotive systems and diagnostic ability, including internal engine, suspension, brakes, electronics, and exhaust.
• Speak and write English and communicate effectively with customers, peers, and management; Spanish is a plus.
• Read and interpret safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals, and write simple correspondence.
• Understand and execute written, oral, or diagram-based instructions.
• Successfully complete the Parts Knowledge Assessment.
• Use basic math accurately, including whole numbers, common fractions, and decimals.
• Use Microsoft Word and Excel effectively.
• Have strong organizational skills.
• Be able to work an assortment of days, evenings, and weekends as needed.

Nice To Haves

• Spanish language skills.
• ASE certification; preferred but not required.

Responsibilities

• Facilitate the selling experience for DIY customers in person and by phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services, including battery installation and testing and wiper installation.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties, including task assignment and completion, safety, and opening and closing duties.
• Assist with store inventory processes, including truck put-away, shoot-outs, cycle counts, and back stock.
• Maintain store cleanliness, including floors, bathrooms, facing, dusting, and the parking lot.
• Provide DIY services, including battery installation and testing and wiper installation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed