Retail Operations Team Member

Nouria • Wareham, MA

1d

About The Position

Nouria Energy Corporation is a multi-generational, family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. The company operates more than 150 company-operated convenience store locations and supplies branded and unbranded fuel to more than 300 locations across New England and New York.

Retail Operations Team Members, referred to in the posting as Sales Associates, are responsible for the proper and efficient operation of the station during their shift, in accordance with company policy. The role supports store profitability and growth while ensuring customers receive courteous, helpful service. Team members communicate store-operation updates to management, prepare end-of-shift reports, maintain a safe and attractive store environment, and follow company safety and environmental procedures. The position requires a flexible schedule, interaction with customers, and the ability to work in varied store and outdoor conditions.

Requirements

• Must be at least 18 years of age.
• Read, understand, and write English at an eighth-grade level.
• Be able to verify identification before selling tobacco and/or alcohol, as required by regulations.
• Lift and carry items such as milk, soft drinks, beer, and juice using proper lifting techniques; the qualifications section specifies lifting up to 30 pounds, and the physical requirements section specifies lifting up to 50 pounds at times.
• Remain calm and respond to emergencies according to policies and procedures.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varied temperature environments, including coolers, outdoors in different weather conditions, and inside the store.
• Be able to traverse and access all areas of the store.
• Perform prolonged periods of standing and prolonged periods sitting at a desk and working on a computer.
• Interact with customers in a friendly, professional manner.
• Work a flexible schedule as needed.

Responsibilities

• Operate the station properly and efficiently during the assigned shift, following company policy.
• Communicate verbally and in writing with management about store operations and promptly report changes or issues that could adversely affect operations.
• Prepare an end-of-shift report according to company guidelines.
• Provide a positive customer experience by greeting customers warmly, suggesting purchases, and promoting specials.
• Take responsibility for carrying out the customer service program at the site level.
• Minimize safety risks to employees, customers, and suppliers; enforce environmental and hazardous-material regulations.
• Maintain store safety and security, and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently and support the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses and complete the new-employee safety orientation procedure.
• Perform general housekeeping and help maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.
• Perform other related duties as required.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage, a 401(k) savings plan, paid time off, paid holidays, company-paid life insurance, disability benefits, employee assistance programs, tuition assistance, and voluntary benefit offerings. Eligibility and plan provisions are subject to program terms.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed