Retail Operations Team Member

Nouria Energy Services • Hooksett, NH

3d

About The Position

Nouria Energy Corporation is hiring a Retail Operations Team Member to support the proper and efficient operation of a retail station during a shift, in accordance with company policy. The role helps contribute to store profitability and growth while ensuring customers’ needs are met and delivering friendly, courteous service.

Team members communicate promptly with management about store operations, prepare end-of-shift reports, support customer service programs, and promote products and specials. They also help maintain a safe, secure, clean, and attractive store environment, operate assigned equipment safely, follow environmental and hazardous-material regulations, and report workplace incidents. The position requires flexibility in scheduling, customer interaction, housekeeping, and working in varied store and weather conditions.

Requirements

• Must be at least 18 years of age.
• Read, understand, and write English at an eighth-grade level.
• Be able to validate identification before selling tobacco and/or alcohol as required by regulations.
• Be able to lift up to 30 pounds and carry cases of milk, soft drinks, beer, and juice using proper lifting techniques.
• Be able to lift up to 50 pounds at times.
• Remain calm and respond according to policies and procedures in emergencies.
• Tolerate exposure to gasoline fumes and cleaning products.
• Work in varied temperature environments, including coolers, outdoors in various weather conditions, and inside the store.
• Be able to traverse and access all areas of the store.
• Be able to stand for prolonged periods and sit at a desk and work on a computer for prolonged periods.
• Be able to work a flexible schedule as needed.

Responsibilities

• Support proper and efficient station operations during the assigned shift and follow company policy.
• Communicate verbally and in writing with management about store operations, especially changes or issues that may adversely affect operations.
• Interact with customers in a friendly and professional manner.
• Prepare an end-of-shift report according to company guidelines.
• Provide a positive customer experience, greet customers warmly, suggest purchases, and promote specials.
• Assume responsibility for executing the customer service program at the site level.
• Help minimize safety risks to employees, customers, and suppliers.
• Enforce environmental and hazardous-material regulations.
• Maintain store safety and security and document accidents or incidents.
• Maintain the customer environment inside the store and around its perimeter.
• Operate assigned equipment safely and efficiently and support the Safety and Health program.
• Promptly report workplace accidents, injuries, incidents, or illnesses.
• Complete the new-employee safety orientation procedure.
• Perform general housekeeping and other related duties as required.
• Maintain the physical condition, safety, cleanliness, and attractiveness of store facilities.

Benefits

• Eligible team members may participate in medical, dental, and vision coverage.
• 401(k) savings plan.
• Paid time off.
• Paid holidays.
• Company-paid life insurance.
• Disability benefits.
• Employee assistance programs.
• Tuition assistance.
• Voluntary benefit offerings.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed