Retail Operations Associate - Early Morning
About The Position
The Retail Operations Associate supports store operations and helps create an exceptional shopping experience through attentive customer service, high standards, and efficient execution of operational processes. The role includes processing and organizing merchandise, maintaining merchandising and presentation standards, assisting with freight and related tasks, and supporting teammates throughout the store. Associates follow service, safety, loss-prevention, and standard operating procedures and contribute to an inclusive environment where teammates and customers feel welcome, safe, and respected.
Requirements
- Ability to stand, bend, stoop, reach, push, pull, and repetitively lift items weighing 15 to 35 lbs., up to 25 times per hour.
- Ability to stand or walk for extended periods of up to 4 hours.
- Ability to work at heights greater than 4 feet using a ladder, aerial lifting device, or platform.
- Ability to perform repetitive motions for short periods of up to 2 hours continuously.
Nice To Haves
- Prior retail sales, operations, maintenance, or customer-focused experience is preferred.
Responsibilities
- Greet teammates and customers and proactively approach athletes to understand their needs and support their shopping experience.
- Process merchandise and products received at the store according to established programs and procedures.
- Keep the backroom organized and merchandise accessible in partnership with the Freight Flow/Operations Lead.
- Uphold company merchandising and presentation standards.
- Assist with unloading trucks, processing freight, executing transfers, and handling RTVs and claims.
- Complete processes according to company service-level standards to fulfill the defined customer experience.
- Follow policies and procedures for safety, loss prevention, and standard operations, and maintain the confidentiality of company information.
- Help create an inclusive store environment where teammates and customers feel welcome, safe, and respected.
- Support the team across the store with an all-hands-on-deck approach.
- Perform other tasks as assigned by management.
Benefits
- The company offers a generous suite of benefits.
- The company complies with state paid leave requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
