Retail Mortgage Loan Officer

Mutual of Omaha Mortgage•Tampa, FL

28d•$50,000 - $200,000

About The Position

The Retail Mortgage Loan Officer supports the company’s retail branch operations by building quality relationships with realtors and borrowers and originating and processing loan applications. Under intermittent supervision, the officer provides loan disclosures, reviews files for completeness, accuracy, and compliance with applicable guidelines, and helps move applications toward timely closing. The role promotes Mutual of Omaha Mortgage’s products and programs, provides customer service and answers questions for clients and other involved parties, and works to meet production and quality standards. Compensation includes a state or local minimum-wage base hourly rate plus commissions.

Requirements

Current or previous loan officer experience.
Knowledge of mortgage products and the mortgage business.
Ability to cultivate and develop relationships with realtors, builders, attorneys, accountants, and other relevant professionals.
Ability to quickly identify customers’ goals and objectives.
Strong ability and motivation to close deals and negotiate.
Flexibility, adaptability, quick learning, and the ability to multitask in a fast-paced environment.
Excellent computer skills and working knowledge of Microsoft Office products.
Recent demonstrated history of meeting loan production requirements.

Nice To Haves

Individual NMLS license preferred.
Ambition and motivation to pursue advancement and uncapped earnings potential.
Energetic, outgoing, and persuasive approach.

Responsibilities

Promote Mutual of Omaha’s mortgage products, services, and programs.
Serve as the primary contact for clients and realtors and provide exemplary customer service.
Identify clients’ current and future needs and understand their goals and objectives.
Answer questions about client applications for all parties concerned.
Communicate with relevant parties and ensure timelines are met.
Gather and review required loan application documentation.
Problem-solve to support timely loan closings.
Follow company policies and regulatory requirements.
Participate in activities that generate additional business.
Stay current on industry trends and advise clients and realtors about available loan programs and guidelines.
Maintain minimum production and quality standards.

Benefits

40 hours of paid sick time after 90 days of employment, with state sick-time requirements added as needed.
9 paid holidays and 1 floating cultural celebration day.
Multiple PPO medical plans and an HDHP-eligible plan.
Dental coverage.
Vision coverage.
Company-paid life insurance.
Optional life insurance.
Flexible spending account (FSA).
Pet insurance.
401(k) with employer match.
Free legal services.
Employee loan program.