Retail Mortgage Loan Officer
About The Position
The Retail Mortgage Loan Officer supports retail branch operations by building quality relationships with realtors and borrowers and originating and processing loan applications. Under intermittent supervision, the role provides loan disclosures and reviews files for completeness, accuracy, and compliance with applicable guidelines. The Loan Officer promotes Mutual of Omaha Mortgage’s products and programs, serves as the primary contact for clients and realtors, identifies customer needs, answers application-related questions, and communicates timelines to all parties. The position also involves gathering and reviewing loan documentation, solving problems to support timely closings, complying with company and regulatory requirements, generating business, maintaining industry knowledge, and meeting production and quality standards. Compensation is described as a state/local minimum-wage base hourly rate plus commissions.
Requirements
- Current or previous loan officer experience.
- Product knowledge and understanding of the mortgage business.
- Energetic, outgoing, and persuasive approach.
- Demonstrated ability to cultivate and develop relationships with realtors, builders, attorneys, accountants, and others.
- Ability to quickly identify customers’ goals and objectives.
- Strong ability and passion for closing deals and negotiating.
- Motivation to advance and pursue uncapped earnings potential.
- Flexibility and adaptability, ability to learn and react quickly in a fast-paced environment, and ability to multitask.
- Excellent computer skills and working knowledge of Microsoft Office products.
- Recent proven history of meeting loan production requirements.
Nice To Haves
- Individual NMLS license preferred.
Responsibilities
- Promote Mutual of Omaha’s competitive mortgage products, services, and programs.
- Provide exemplary customer service as the primary contact for clients and realtors.
- Identify clients’ current and future needs and help them protect their financial interests.
- Answer questions about clients’ applications for all parties concerned.
- Ensure timelines are met and communicated to all parties.
- Gather and review necessary loan application documentation.
- Problem-solve to support timely loan closings.
- Comply with company and regulatory rules.
- Participate in activities that generate additional business.
- Stay current on industry trends and inform clients and realtors about available loan programs and guidelines.
- Maintain minimum production and quality standards.
- Originate and process loan applications, provide disclosures, and review files for completeness, accuracy, and adherence to guidelines.
Benefits
- 40 hours of paid sick time after 90 days of employment; state sick time requirements will be added as needed.
- 9 paid holidays and 1 cultural celebration floating holiday.
- Multiple PPO medical plans and an HDHP-eligible plan.
- Dental coverage.
- Vision coverage.
- Company-paid life insurance.
- Optional life insurance.
- Flexible spending account (FSA).
- Pet insurance.
- 401(k) with a generous employer match.
- Free legal services.
- Employee loan program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
