Retail Mortgage BM (Non-Producing), MA

Hilltop Holdings • MA, MA

8h

About The Position

Under the direction of the Regional Manager, the Retail Mortgage BM manages branch staff activities related to the origination, processing, closing, and funding of mortgage loans. The role ensures excellent customer service to maximize branch profits and prepares for branch growth by ensuring adequate staffing and training so the branch can achieve company objectives. The position is non-producing.

Requirements

• At least 3 years of mortgage banking experience, including at least 3 years of supervisory experience.
• Demonstrated ability to manage all phases of the residential mortgage origination process.
• Ability to interact with regional and corporate departments and to lead, direct, and motivate a successful sales team of professionals.
• Demonstrated ability to recruit, hire, train, lead, and motivate branch personnel and recruit mortgage professionals.
• Demonstrated judgment and decision-making ability.
• Excellent verbal and written presentation and communication skills.
• Active involvement in the community and job-related organizations to develop beneficial professional contacts.
• Knowledge of real estate market and competitive trends and developments, and changes to rules and regulations for private and government-insured mortgages.
• Ability to work flexible hours.
• Travel is required; the amount is unspecified.
• Valid driver’s license and current automobile liability insurance.
• Ability to adjust to changes in the mortgage environment.

Nice To Haves

• Bachelor’s degree in Business or a related field.

Responsibilities

• Recruit, hire, and train branch personnel.
• Motivate staff to achieve production goals; conduct performance reviews and maintain employee files according to company policies.
• Monitor the quality of loans originated by loan officers and ensure compliance with company policy guidelines.
• Establish and control the branch budget and income goals within company guidelines.
• Oversee branch performance and regularly communicate goals and policy changes to branch personnel.
• Generate new business through contacts with builders, developers, and realtors to expand market share.
• Ensure all functions comply with federal, state, regulatory, and company policies and procedures.
• Maintain a professional image and adhere to company standards.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager