Retail Merchandising Support Associate, Galleria at Houston - Full Time
About The Position
The Retail Merchandising Support Associate, also known as a Merchandising or Front of House Colleague, supports a seamless and inspiring in-store experience. The role executes merchandise movement and placement strategies, improves the visual appeal of the sales floor, maintains organized and shoppable displays, and ensures pricing and promotional signage is accurate and current. The associate also provides a visible, welcoming presence, greeting customers and offering assistance. The position involves supporting visual merchandising by updating mannequins and resetting floor layouts in line with company directives. Associates recover the sales floor and fitting rooms, replenish merchandise, update signs and pricing, and support merchandise moves. They collaborate across departments, contribute to sales goals, share loyalty-program benefits, and help prepare the department for the next business day.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to create customer connections, help achieve store sales goals, and participate in sales-boosting events.
- Ability to create a welcoming and friendly environment for customers and colleagues.
- Ability to learn store products and provide guidance based on customers' wants, product features, and choices.
- Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
- Ability to use point-of-sale technology and digital tools.
- Ability to work with colleagues at all levels and across departments.
- Ability to meet daily sales goal challenges.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift up to 50 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Execute merchandise movement and placement strategies.
- Maintain the visual appeal, organization, and shoppability of sales floor displays.
- Update mannequins and reset floor layouts according to company directives.
- Ensure pricing and promotional signage is accurate and up to date.
- Greet customers, listen to their needs, and provide friendly, thoughtful assistance and product guidance.
- Recover the sales floor and fitting rooms, replenish merchandise, and support merchandise moves.
- Share loyalty-program benefits and help acquire new customers by opening credit accounts.
- Use point-of-sale technology and digital tools to process transactions and support the shopping experience.
- Collaborate with colleagues across departments to support sales and elevate customer experience.
- Help reorganize the department, restock merchandise, and prepare the space for the next day.
- Work toward daily sales goals and participate in sales-boosting events.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
