Retail Merchandising Manager Regional

Altman Specialty Plants•Phoenix, AZ

5h•Onsite

About The Position

The Retail Merchandising Manager Regional will provide leadership and oversee the performance of merchandising teams in an assigned area, with a focus on excellent service and merchandising. This role involves recruiting, hiring, training, motivating, supporting, and holding merchandising teams accountable. The manager will relay company communications, implement and improve training guidelines, and incorporate store walks and reviews as documented processes. They will plan and host conference calls and meetings to ensure business needs are understood, and ensure consistent execution and communication of programs and processes. The role is responsible for meeting goals for key metrics such as labor hours vs. budget, sales vs. goals, markdown percentages, and sell-through. The manager will contribute to new merchandising strategies, accomplish sales and inventory management goals in coordination with account managers, and use data to drive decision-making regarding order flow and team activity. Regular communication with sales account management and operations teams is expected, as is developing productive relationships with key customers’ operational and merchandising management teams, and promoting company efforts throughout the customer chain. Professional relations with vendor partners are also key. Budgeting duties include creating a yearly budget with the divisional management team, managing merchandiser hours, and making resource allocation decisions. The manager will identify and implement ways to increase effectiveness and efficiency, ensure safe working practices are prioritized, and ensure team service schedules meet customer needs, with team members being punctual. Corrective action and progressive discipline will be provided when company standards are not met, holding teams accountable. Building team cohesion, positively influencing individual behavior, and acting as a leader within the organization are essential. Administrative tasks must be completed timely and correctly, and all company SOPs must be followed. A cell phone will be used regularly for store check-in/out, photo sharing, task completion via mobile apps, texting, calling, emailing, and other job-related functions. Secondary duties include working closely with store associates and management to ensure garden centers are maintained to company standards (fresh, clean, ready for business), collaborating with Altman Plants merchandisers and supervisors, providing feedback and inventory updates, ensuring plants are merchandised and racks are removed, maintaining a sales-ready appearance, rotating product, signing with prices, culling and disposing of non-sellable plants, entering inventory adjustments, completing inventory cycle counts, assisting with resets, building displays, special events, and ensuring teams clean around displays. Teams must work safely, following all safety guidelines, with safe lifting and equipment use as priorities. Tools such as pallet jacks, pruners, ladders, brooms, dust pans, hoses, scissors, pruning shears, and box cutters may be used. Assistance may be required in areas outside the assigned area, and varying schedules, including weekends and some holidays, may be required. Adherence to all company policies and procedures is mandatory. Reliable transportation is required. Honesty and responsibility are expected when using applications for time/attendance, task completion, and mileage tracking. Responsiveness to communications is crucial. Collaboration with Human Resources to resolve personnel concerns is also part of the role.

Requirements

Must be able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Must have the ability to write simple instructions, and to communicate.
Ability to calculate simple math such as adding, subtracting, and multiplying.
Effectively works with Excel, Word, Power Point, and PDF
The employee is frequently required to stand, walk, carry, push, pull; use hands to handle, or feel; reach with hands and arms.
The employee will be required to have fine dexterity and motor skills.
The employee may be frequently required to lift, carry, push and or move up to 50 pounds with or without assistance.
May occasionally lift, carry, push, pull or move from 51 to 100 pounds with or without assistance either via another person or mechanical assistance.
The employee will be required to frequently kneel, stoop, bend and stand for long periods of time.
The employee is occasionally required to sit.
Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
Must be able to tolerate outside environmental conditions including dust, soil, heat, cold, sun, rain.
Ability to resolve conflicts calmly and effectively
Provide direction and advice effectively
Is a calming influence in a crisis
Always maintain professional appearance and demeanor
Stay motivated to drive sales and service performance
Bring positive outlook and attitude
Welcome teamwork
Demonstrate attention to detail
Identify and solve problems in a timely manner
Respond promptly to communications and requests
Keep commitments
Promote quality and accuracy
Follow Policies and Procedures
Complete tasks correctly and on time
Look for ways to promote and improve quality
Apply feedback to improve performance
Observe safety and security procedures
Report potential unsafe conditions
Follow instructions and direction
Foster cooperative communication with customers and employees
Maintain a professional demeanor and appearance

Nice To Haves

May be required to use tools such as pallet jacks, pruners, ladders, brooms, dust pans, hoses, scissors, pruning shears, box cutters, and more
May assist in areas outside of assigned area
May be required to work varying schedules, including weekends and some holidays

Responsibilities

Provide leadership and oversee the performance of merchandising teams in assigned area, with focus on excellent service and merchandising
Recruit, hire, train, motivate, and otherwise support and hold accountable our merchandising teams
Relay company communications to our merchandising teams consistently
Implement, and improve training guidelines and methods
Incorporate store walks and reviews as regular documented processes
Plan and host conference calls and meetings on a regular basis to ensure communication around our business needs are thoroughly understood by the team
Ensure consistent execution and communication of programs and processes
Ensure goals are met for key metrics such as labor hours vs. budget, sales vs. goals, markdown percentages, sell through, and more
Contribute to new strategies in merchandising
Accomplish sales and inventory management goals in coordination with account managers
Be aware of order flow and team activity while using data to help drive decision making
Communicate regularly with sales account management and operations teams
Develop productive relationships with key customers’ operational management teams and merchandising management teams
Promote our efforts throughout the customer chain
Relate professionally with vendor partners (other suppliers in the stores)
Budgeting duties including creating a yearly budget in collaboration with the divisional management team, managing merchandiser hours and other resource allocation decisions
Identify and implement ways to increase effectiveness and efficiency
Ensure safe working practices are always prioritized and all safety guidelines are adhered to
Ensure team service schedules meet our customers’ needs and ensure team members are punctual in following the schedule and applicable guidelines
Provide corrective action and progressive discipline when company standards are not met – hold teams accountable for meeting company standards and expectations
Build team cohesion and positively influence individual behavior
Be a leader within the organization
Complete administrative tasks timely and correctly
Follow all company SOPs
Use cell phone regularly for store check-in & check-out, taking and sharing photos, completing tasks assigned through mobile apps, texting, calling, emailing, and other job-related tasks functions
Work closely with store associates and store management to ensure the garden centers in your assigned stores are maintained according to company standards – fresh, clean, and ready for business every day
Work closely with our Altman Plants merchandisers and Altman Plants supervisors to ensure garden centers are beautiful and ready for business every day in assigned stores
Provide feedback and inventory updates to our internal teams
Ensure all plants are merchandised and empty delivery racks are removed from the sales floor/retail area
Ensure plants and displays have a well maintained, sales-ready appearance daily
Ensure all product is rotated, merchandised, and signed with prices and available signage as applicable
Ensure teams cull and properly dispose of “non-sellable” plants on a consistent basis
Ensure the team enters inventory adjustments as plants are culled
Complete inventory cycle counts as requested
Assist with resets, building displays, and special events at stores
Ensure our teams sweep and clean around all displays and after all resets and display builds
Ensure our teams work in a safe manner following all safety guidelines, with safe lifting and safe use of equipment as high priorities
May be required to use tools such as pallet jacks, pruners, ladders, brooms, dust pans, hoses, scissors, pruning shears, box cutters, and more
May assist in areas outside of assigned area
May be required to work varying schedules, including weekends and some holidays
Adhere to ALL company policies and procedures
Must have reliable transportation to and from all assigned stores
Demonstrate honesty and responsibility while using applications which record time and attendance, task completion, and or mileage tracking
Be responsive to phone calls, texts, and other communications
Collaborate effectively with Human Resources to resolve personnel concerns