Manager Retail Regional

Purolator•Toronto, ON

5d•Hybrid

About The Position

We are seeking a retail regional manager responsible for overseeing a defined group of locations within the district. Unlike traditional retail environments such as department stores, our retail operations are integrated directly into our terminals and office locations, supporting our core business rather than functioning as standalone storefronts. The work schedule will vary based on business needs, so the successful candidate must be comfortable with a flexible work pattern. This role also requires significant travel, as it supports multiple sites. Primary Location: North York Additional Sites: Vaughan, Brickyard, and NHO Travel Requirement: Approximately 50%, primarily road travel

Requirements

Three to Five years Management experience
Ability to successfully manage multiple tasks in a fast paced environment
Decisive and competent self-starter
Excellent interpersonal and relationship building skills
Must be able to build and promote a well-functioning team environment
Exemplary oral and written communication skills required
Ability to travel up to 75%
Knowledge of Microsoft office: Word, Excel, Power Point
Financial Acumen
Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.

Responsibilities

Responsible for the day to day operation of the locations.
Responsible for managing staffing & recruitment for all Retail, SRR and Clerical Operations Support
Accountable for managing the region's talent development, recruitment retention and training
Conduct store and terminal visits to ensure stores are operating according to national standards. Checks to include inventory management, store cleanliness, brand standards and equipment checks
Manage the store's budget to ensure GL is accurate and relevant
Provide monthly / quarterly reports as required to the Divisional Retail Manager
Monitor and track volume, revenue and Retail KPI's
Track competitive analysis as required
Provide leadership to Retail team and support representatives through development, training and the Attendance Awareness Program
Attend Management meetings as required
Assist with territory management within the region to include: training, provide information, customer inquiries and act as Operations liaison for Agents.