Retail Merchandising Field Specialist

Channel Partners•Gainesville, GA

About The Position

The Retail Merchandising Field Specialist travels to assigned retail stores within a designated territory to audit, maintain, and install consumer electronics displays and products. The role involves independent assignments, building positive relationships with in-store personnel and Channel Partners, and completing reports using a personal mobile device. Some projects may be completed with other team members, including appliance or television installations. The position also includes receiving or collecting materials and transporting them to retail locations as requested, and providing in-store support for Apple devices when applicable after completing required certification and training. This is an ongoing, part-time opportunity requiring availability for at least 20 hours per week. Work is generally Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. The company provides paid training, a dedicated Field Manager, instructional videos, and virtual call-center support. Employees must be able to travel within their market, up to a 60-mile radius, and have reliable transportation. The work requires frequent standing, walking, bending, overhead reaching, crouching, kneeling, balancing, grasping, pushing or pulling, and driving. Employees regularly lift and carry more than 40 pounds and climb ladders over 10 feet tall. Occasional travel by air or other transportation may be required.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Must be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Must be proficient with a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Must own a basic toolkit. The listed tools include a multi-screwdriver, Torx security bit set, hammer, cordless drill, Allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, Easy Off, putty knife, microfiber cleaning cloth, and Goo Gone.
  • Must complete required paid online training courses within the required timeline before working in stores.
  • Must be able to drive on behalf of the company in compliance with company guidelines and have access to reliable transportation.
  • Must be able to travel within a designated market up to a 60-mile radius.
  • Must be available to work at least 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
  • Must regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive.
  • Must regularly lift and carry more than 40 pounds and climb a ladder more than 10 feet tall.
  • Must occasionally travel by flight or other modes of transportation.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience is preferred.

Responsibilities

  • Travel to assigned retail stores to conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally work with team members on projects involving two or three people, such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel.
  • Complete assignments as directed by the manager.
  • Submit reporting on time using a personal mobile device.
  • Complete Channel Partner certification and training requirements to support Apple devices in stores, when applicable.
  • Schedule and complete work in accordance with CP Standards and Expectations provided during onboarding.
  • Receive materials at home or pick them up from FedEx and take them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid required training, online and in-store.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes associates.
  • Access to a variety of part-time and full-time roles across the business that may lead to consistent income.
  • Dedicated Field Manager.
  • Instructional videos available through an app and virtual call-center support.
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