Retail Merchandising Field Specialist

Channel Partners•Normal, IL

About The Position

Channel Partners is hiring a Retail Merchandising Field Specialist for an ongoing, part-time role completing independent projects at assigned retail locations. The position involves working with consumer electronics brands and requires a minimum availability of 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. The role pays $17.00 per hour. The specialist travels within an assigned territory to audit, maintain, and install consumer electronics displays and products. Work may include partnering with other team members on larger installations. The company provides paid training, a dedicated Field Manager, instructional videos, and virtual call-center support. Associates use a personal mobile device to report completed assignments and may receive or collect materials for delivery to retail locations.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Strong interpersonal and relationship-building skills to collaborate with Channel Partners and in-store personnel.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Own a basic toolkit.
  • Complete required paid online training courses within the required timeline before working in-store.
  • Be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Be available to work at least 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
  • Be able to drive on behalf of the company in compliance with company guidelines and have access to reliable transportation.
  • Be able to travel within the designated market, up to a 60-mile radius.
  • Regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
  • Regularly lift and carry more than 40 pounds.
  • Climb a ladder more than 10 feet tall.
  • Occasionally travel by air or other modes of transportation.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience.

Responsibilities

  • Travel to assigned retail stores to conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally partner with team members on two- to three-person projects, such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel.
  • Complete assignments as directed by the manager.
  • Submit timely reporting from a personal mobile device.
  • Complete Channel Partner certification and training requirements to provide in-store support and service for Apple devices, when applicable.
  • Schedule and complete work according to CP Standards and Expectations provided during onboarding.
  • Receive materials at home or pick them up at FedEx and take them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid required training, online and in-store.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes its associates.
  • Opportunities for part-time and full-time roles across the business that can lead to consistent income.
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