Retail Merchandising Field Specialist

Channel Partner Solutions.•Norwalk, CT
•Onsite

About The Position

The Retail Merchandising Field Specialist travels independently to assigned retail stores within a designated territory to audit, maintain, and install consumer electronics displays and products. Products may include TVs, tablets, headphones, speakers, printers, and phones. The role may occasionally involve working with a small team on projects such as appliance or TV installations. Specialists build positive relationships with in-store personnel and Channel Partners, complete assigned work and reporting on time using a personal mobile device, and follow company standards and expectations. They may also receive materials at home or collect them from FedEx for delivery to retail locations. This is an ongoing, part-time opportunity requiring at least 20 hours per week and long-term availability. Work is generally Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. Paid training is provided online and in-store, with additional support from a dedicated Field Manager, instructional videos, and a virtual call center. The position requires travel within a designated market of up to a 60-mile radius, reliable transportation, a personal Android or Apple device with GPS, and a basic toolkit.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Strong interpersonal and relationship-building skills.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Own a basic toolkit, including a multi-screwdriver, Torx security bit set, hammer, cordless drill, Allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, Easy Off, putty knife, microfiber cleaning cloth, and Goo Gone.
  • Ability to complete required paid online training courses within the required timeline before working in-store.
  • Must be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Availability Monday through Friday from early morning to midday, with occasional weekend hours, and ability to work a minimum of 20 hours per week.
  • Ability to drive on behalf of the company in compliance with company guidelines and access to reliable transportation.
  • Ability to travel within a designated market up to a 60-mile radius.
  • Ability to regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
  • Ability to regularly lift and carry more than 40 pounds.
  • Ability to climb a ladder more than 10 feet tall.
  • Ability to occasionally travel by flight or other modes of transportation.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience.

Responsibilities

  • Travel to assigned retail stores and conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products.
  • Occasionally work with team members on projects such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel and Channel Partners.
  • Complete assignments as directed by the manager.
  • Submit required reporting on time using a personal mobile device.
  • Complete Channel Partner certification and training requirements to provide in-store support and service for Apple devices, if applicable.
  • Schedule and complete work according to CP Standards and Expectations.
  • Receive materials at home or pick them up from FedEx and take them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid required training.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes its associates.
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