Retail Merchandising Field Specialist

Channel Partner Solutions.•Coeur D Alene, ID
•Onsite

About The Position

Channel Partners is hiring a Retail Merchandising Field Specialist to complete independent assignments at retail stores within an assigned territory. The role involves auditing, maintaining, and installing consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones. Some assignments may involve working with a small team on appliance or TV installations. The specialist builds relationships with in-store personnel and Channel Partners, completes assignment reporting on a personal mobile device, and may receive or collect materials for delivery to stores. This is an ongoing, part-time position requiring at least 20 hours of availability per week, generally Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. Work requires travel between stores within a designated market of up to a 60-mile radius. Support includes a dedicated Field Manager, paid online and in-store training, instructional videos through an app, and a virtual call center. The position pays $18.00–$20.00 per hour.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Strong interpersonal and relationship-building skills for working with Channel Partners and in-store personnel.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Own a basic toolkit, including a multi-screwdriver, Torx security bit set, hammer, cordless drill, Allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, Easy Off, putty knife, microfiber cleaning cloth, and Goo Gone.
  • Complete required paid online training courses within the required timeline before working in-store.
  • Be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Be available at least 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
  • Be able to drive on behalf of the company in compliance with company guidelines and have access to reliable transportation.
  • Be able to travel within a designated market up to a 60-mile radius.
  • Regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive.
  • Regularly lift and carry more than 40 pounds.
  • Climb a ladder more than 10 feet tall.
  • Occasionally travel by flight or other modes of transportation.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience.

Responsibilities

  • Travel to assigned retail stores and conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally partner with team members on projects involving two or three people, such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel and Channel Partners.
  • Complete assigned work as directed by the manager.
  • Submit reporting on time using a personal mobile device.
  • Complete Channel Partner certification and training requirements to support and service Apple devices in stores, if applicable.
  • Schedule and complete work according to CP Standards and Expectations provided during onboarding.
  • Receive materials at home or pick them up at FedEx and take them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid training.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes its associates.
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