Retail Merchandising Field Specialist

Channel Partners•City of Watertown, NY

11d

About The Position

The Retail Merchandising Field Specialist travels to assigned retail stores within a designated territory to audit, maintain, and install consumer electronics displays and products. The work may include individual assignments or occasional projects with other team members. Specialists build relationships with in-store personnel, complete required reporting using a personal mobile device, and follow assignment and company standards. The position is ongoing and part-time, with a minimum availability of 20 hours per week, generally Monday through Friday from early morning to midday and occasional weekend hours during busier periods. Paid training and support are provided through a dedicated Field Manager, online and in-store instruction, app-based videos, and a virtual call center.

Requirements

High school diploma, GED, or equivalent experience.
Strong interpersonal and relationship-building skills for working with Channel Partners and in-store personnel.
Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
Own a basic toolkit, including the listed hand tools and supplies.
Complete required paid online training courses within the required timeline before working in-store.
Be at least 18 years old and legally authorized to work in the United States without sponsorship.
Availability to work a minimum of 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
Ability to drive on behalf of the company in compliance with company guidelines and access to reliable transportation.
Ability to travel within the designated market, up to a 60-mile radius.

Nice To Haves

Previous merchandising, customer service, and/or retail experience.

Responsibilities

Travel to assigned retail stores to conduct visits within the assigned territory.
Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
Occasionally partner with team members on projects such as appliance or TV installations.
Build and maintain positive relationships in retail stores.
Complete assignments as directed by the manager.
Submit required reporting on time using a personal mobile device.
Complete Channel Partner certification and training requirements to support and service Apple devices in-store, if applicable.
Schedule and complete work according to CP Standards and Expectations.
Receive materials at home or pick them up at FedEx and take them to retail locations as requested.
Perform other tasks as requested by management.

Benefits

Weekly pay schedule and early wage access.
Paid required online and in-store training.
Paid drive time and mileage between stores.
Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
State-mandated sick time.
State-mandated cell allowance by shift.
Referral bonus opportunities.
401(k) after 12 months of employment.
Opportunity to work with a growing company that rewards and promotes associates.
Access to a variety of part-time and full-time roles across the business.