Retail Merchandising Field Specialist

Channel Partner Solutions.•New Haven, CT

About The Position

The Retail Merchandising Field Specialist travels to assigned retail stores within a designated territory to audit, maintain, and install consumer electronics displays and products. The role involves working independently on assignments, building positive relationships with in-store personnel and Channel Partners, and occasionally partnering with other team members on larger projects. The opportunity is ongoing and part-time, with a minimum commitment of 20 hours per week. Work is scheduled Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. Support includes a dedicated Field Manager, paid training delivered online and in stores, instructional videos through an app, and access to a virtual call center for live assistance.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Strong interpersonal and relationship-building skills for working with Channel Partners and in-store personnel.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Ownership of a basic toolkit, including the listed hand and power tools and supplies.
  • Ability to complete paid online training courses within the required timeline before working in stores.
  • Must be at least 18 years old and legally authorized to work in the United States without sponsorship.
  • Availability to work at least 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
  • Ability to drive on behalf of the company in compliance with company guidelines and access to reliable transportation.
  • Ability to travel within the designated market, up to a 60-mile radius.
  • Ability to regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk, hear, and drive.
  • Ability to regularly lift and carry more than 40 pounds.
  • Ability to climb a ladder more than 10 feet tall.
  • Ability to occasionally travel by flight or other modes of transportation.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience.

Responsibilities

  • Travel to assigned retail stores and conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally work with team members on projects such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel.
  • Complete assignments as directed by the manager.
  • Submit reporting on time using a personal mobile device.
  • Complete Channel Partner certification and training requirements to provide in-store support and service for Apple devices, if applicable.
  • Schedule and complete work according to CP Standards and Expectations provided during onboarding.
  • Receive materials at home or pick them up at FedEx and transport them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid required training.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes its associates.
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