Retail Merchandising Field Specialist

Channel Partner Solutions.•Decatur, IL
•Onsite

About The Position

This ongoing, part-time role involves traveling to assigned retail stores within a designated market to audit, maintain, and install consumer electronics displays and products. The position requires a minimum availability of 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours during busier periods. The role includes independent assignments, with occasional collaboration on projects involving two or three team members. Paid training is provided online, virtually, and in-store, with ongoing support from a dedicated Field Manager, instructional videos, and a virtual call center. Employees use a personal mobile device to complete reporting and may receive materials at home or collect them from FedEx for delivery to retail locations.

Requirements

  • High school diploma, GED, or equivalent experience.
  • Strong interpersonal and relationship-building skills for collaborating and interacting with Channel Partners and in-store personnel.
  • Proficiency using a personal Android or Apple smartphone or tablet with GPS functionality to upload photos, report assignment data, and reference documents.
  • Own a basic toolkit, including a multi-screwdriver, Torx security bit set, hammer, cordless drill, Allen wrench, box cutter, rubber mallet, socket set, needle-nose pliers, precision wire cutters, crescent wrench, Easy-Off, putty knife, microfiber cleaning cloth, and Goo Gone.
  • Ability to complete required paid online training courses within the required timeline before working in-store.
  • At least 18 years of age and legally authorized to work in the United States without sponsorship.
  • Availability to work at least 20 hours per week, Monday through Friday from early morning to midday, with occasional weekend hours.
  • Ability to drive on behalf of the company in compliance with company guidelines and access to reliable transportation.
  • Ability to travel within a designated market up to a 60-mile radius.
  • Ability to regularly stand, walk, bend, reach overhead, crouch, kneel, balance, grasp, push or pull, talk and/or hear, and drive.
  • Ability to regularly lift and carry more than 40 pounds.
  • Ability to climb a ladder more than 10 feet tall.

Nice To Haves

  • Previous merchandising, customer service, and/or retail experience.

Responsibilities

  • Travel to assigned retail stores and conduct visits within the assigned territory.
  • Audit, maintain, and install consumer electronics displays and products, including TVs, tablets, headphones, speakers, printers, and phones.
  • Occasionally work with team members on projects such as appliance or TV installations.
  • Build and maintain positive relationships with in-store personnel and Channel Partners.
  • Complete assignments as directed by the manager and according to CP Standards and Expectations.
  • Submit reporting on time using a personal mobile device.
  • Complete Channel Partner certification and training requirements to support Apple devices in-store, if applicable.
  • Receive or pick up materials and transport them to retail locations as requested.
  • Perform other tasks as requested by management.

Benefits

  • Weekly pay schedule and early wage access.
  • Paid required training.
  • Paid drive time and mileage between stores.
  • Out-of-market travel pay, including drive time, mileage, per diem, and hotel.
  • State-mandated sick time.
  • State-mandated cell allowance by shift.
  • Referral bonus opportunities.
  • 401(k) after 12 months of employment.
  • Opportunity to work with a growing company that rewards and promotes associates.
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