About The Position

The Retail Merchandising Associate, also known as a Vendor Paid Merchandiser, drives sales and executes strategic merchandising initiatives in the store. The role includes suggesting vendor products, maintaining high merchandising standards, and creating a memorable customer shopping experience. The associate identifies what is and is not working in the store and shares feedback on how to address slow-selling areas. This position requires a flexible team player who can adapt to a fast-paced environment, switch between tasks, and work varied shifts, including nights, weekends, and holidays. The role involves sharing product knowledge, trends, and style inspiration; merchandising vendor deliveries according to brand-specific guides; communicating customer needs and shopping patterns to store leadership and vendors; partnering with store teams on sales and execution practices; ensuring the sales floor is correctly signed for sales and markdowns; and following store audit policies and procedures. The associate is expected to foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of previous retail experience.
  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors, and to read and understand employment policies and safety rules and procedures in English.
  • Ability to handle electronic devices.
  • Ability to lift at least 30 pounds; stand for at least two consecutive hours; and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
  • Good understanding of customer needs and ability to communicate product knowledge, trends, and style inspiration.
  • Comfort communicating virtually, by phone, and in person.
  • Ability to adapt quickly to changing priorities with urgency while remaining organized.
  • Ability to work both independently and as part of a team.
  • Excellent interpersonal skills and ability to work effectively with colleagues at all levels and across departments.
  • Ability to partner with the team to drive sales and deliver the customer experience.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities.

Responsibilities

  • Drive sales by sharing product knowledge, trends, and style inspiration.
  • Merchandise new vendor deliveries according to brand-specific execution guides and standards.
  • Communicate customer needs and shopping patterns regularly to store leadership and vendors.
  • Work with store teams to promote best practices for sales and execution.
  • Ensure the sales floor is properly signed for sales and markdowns.
  • Follow the store’s audit policies and procedures.
  • Foster an environment of acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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