Retail Merchandise Processor at Montgomery

Ohio Valley Goodwill Industries Rehabilitation Center, Inc.•Cincinnati, OH
•$0 - $13

About The Position

The Retail Merchandise Processor partners with production and retail team members in a fast-paced environment to receive, sort, price, process, and prepare donated merchandise for sale in a Goodwill retail store. The role supports store operations and Goodwill’s rehabilitation services by preparing merchandise for the sales floor and providing friendly, engaging service to donors and customers. This position has no supervisory responsibilities.

Requirements

  • At least six months of previous work experience, or equivalent educational or vocational experience, is preferred.
  • Able to follow directions and communicate effectively in English.
  • Able to problem-solve.
  • Able to provide exceptional, friendly, and engaging customer service.
  • Able to work a flexible schedule supporting store opening, production, and closing operations, including weekends and holidays.
  • Able to work in a non-climate-controlled environment.
  • Able to lift and carry up to 35 pounds at times.
  • Able to walk, stoop, stand, bend, kneel, and climb continuously for prolonged periods, up to seven hours per eight-hour shift.
  • Frequently exposed to airborne particles.

Nice To Haves

  • At least six months of previous work experience, or equivalent educational or vocational experience.

Responsibilities

  • Sort and process soft-line and hard-line merchandise from containers to determine whether it is suitable for the sales floor, following established guidelines.
  • Roll merchandise and accurately stock it on the sales floor.
  • Record and monitor donations accurately and promptly.
  • Keep current on brand names, designer labels, and current and vintage styles.
  • Sort apparel into boutique/e-commerce, sellable, and salvage categories according to quota.
  • Place items on hangers, arrange hangers on rolling racks, and transport merchandise to the sales floor while keeping similar items grouped.
  • Maintain a processing pace that meets the daily quota for pieces processed.
  • Price and roll merchandise to the appropriate sales-floor areas in an organized and well-merchandised manner.
  • Follow safety and security practices, including reporting hazards and injuries to the manager on duty.
  • Provide friendly, engaging customer service to donors and customers.
  • Follow company policies, including participating in store meetings and trainings.
  • Follow the work schedule set by the supervisor.
  • Maintain a clean, safe, and organized work environment, including the production area.
  • Maintain a professional appearance in accordance with Goodwill uniform standards.
  • Communicate Goodwill’s mission and vision to donors and customers.
  • Cross-train in other store functions and assist in other areas as needed.
  • Perform other duties as assigned.

Benefits

  • $300 employee referral bonus for internal employees when a referred candidate is hired and completes 90 days of employment.
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