Retail Merchandise Coordinator

TJX•Mishawaka, IN

11d•Onsite

About The Position

The Retail Merchandise Coordinator is responsible for executing receiving and merchandising standards and helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, exceptional service, and maintaining a clean and organized store. The Coordinator orchestrates truck deliveries and merchandise processing, helps ensure goods flow efficiently to the sales floor, and trains and mentors Associates on established merchandising and processing principles. The role also monitors team productivity, coaches Associates, organizes back stock, and maintains merchandising, signage, backroom, cleanliness, and recovery standards. The Coordinator communicates priorities and progress to management and Associates, supports training, credit and loyalty programs, and store shrink-reduction goals, and promotes safety and compliance with labor laws, policies, procedures, recycling programs, and applicable hazardous-waste programs. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Team player who works effectively with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and role-model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Coordinate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities and progress accurately and effectively with management and Associates.
Give and receive recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.