Retail Merchandise Coordinator

The TJX Companies, Inc.•Burlington, VT

12d•$17 - $18•Onsite

About The Position

The Retail Merchandise Coordinator is responsible for executing receiving and merchandising standards, helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, keeping the store clean and organized, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes moving merchandise to the sales floor, trains and mentors Associates on processing and merchandising principles, and coordinates with the Coordinator on Duty to maintain an efficient flow of goods. The role monitors team productivity, helps Associates complete store-plan tasks, organizes back stock, and upholds merchandising, signage, cleanliness, and recovery standards. The position also supports store priorities through clear communication, constructive feedback, partnership with Management on training, and compliance with labor laws and company policies. The Coordinator promotes credit and loyalty programs, supports shrink-reduction goals, promotes safety, and ensures compliance with recycling and applicable hazardous-waste programs. Other duties may be assigned.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively as a team player with peers and supervisors.
Capable of lifting heavy objects, with or without reasonable accommodation.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Create a positive internal and external customer experience and model exceptional customer service.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support the efficient flow of goods to the sales floor.
Ensure Associates complete tasks and activities according to the store plan, prioritizing as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous-waste programs.
Communicate priorities accurately and effectively with Management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.