Retail Merchandise Coordinator

TJX • West Lebanon, NH

10d • Onsite

About The Position

The Retail Merchandise Coordinator is responsible for executing receiving and merchandising standards and helping Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and role-modeling exceptional service. The Coordinator promotes honesty and integrity, maintains confidentiality, and works with store leadership and Associates to keep merchandise moving to the sales floor and backroom operations running smoothly.

The position includes orchestrating truck delivery, prioritizing merchandise processing, training and mentoring Associates, monitoring team productivity, and ensuring merchandise is properly tagged, hung, secured, and coded. The Coordinator maintains merchandising, signage, cleanliness, organization, recovery, recycling, and safety standards, and supports store shrink-reduction, credit, and loyalty programs. The role also communicates priorities and progress, gives and receives feedback, and partners with Management on training needs. Other duties may be assigned.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Team player who works effectively with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• One year of retail experience.
• Six months of leadership experience.

Responsibilities

• Execute receiving and merchandising standards while helping Associates process efficiently and effectively as a team.
• Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on established merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks and activities according to the store plan; prioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain the merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards for the backroom.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate accurately and effectively with management and Associates about priorities and provide progress updates.
• Give and accept recognition and constructive feedback.
• Partner with Management on Associate training needs to increase effectiveness.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) with Associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical insurance for those meeting service or hours requirements
• Dental insurance for those meeting service or hours requirements
• Vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick time for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed