Retail Merchandise Coordinator

TJX • Cincinnati, OH

8d • Onsite

About The Position

The Retail Merchandise Coordinator executes receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience through customer engagement, store cleanliness, organization, and exceptional customer service. The Coordinator helps manage truck deliveries and merchandise flow to the sales floor, trains and mentors Associates, monitors team productivity, and maintains backroom organization and merchandising standards. The role also supports compliance, safety, shrink reduction, and store credit and loyalty programs.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills, with attention to detail.
• Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
• Team player able to work effectively with peers and supervisors.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• One year of retail experience and six months of leadership experience.

Responsibilities

• Create a positive internal and external customer experience and role-model exceptional customer service.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Coordinate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and reprioritize as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
• Ensure compliance with recycling and, where applicable, hazardous-waste programs.
• Communicate priorities and progress accurately and effectively with management and Associates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation program
• Bereavement benefit
• 401(k) with Associate contributions
• Child care and cell phone discounts
• Pet insurance and legal insurance
• Credit union
• Referral bonuses
• 401(k) match for Associates who meet service or hours requirements
• Medical, dental, and vision insurance for Associates who meet service or hours requirements
• Health savings account (HSA) and health care flexible spending account (FSA) for eligible Associates
• Life insurance and short- and long-term disability coverage for eligible Associates
• Paid parental leave, holidays, vacation, and sick time for eligible Associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed