About The Position

The Retail Merchandise Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator orchestrates truck deliveries and prioritizes processing merchandise onto the sales floor, trains and mentors Associates, and coordinates the flow of goods with the Coordinator on Duty. The role monitors team productivity, organizes back stock, maintains merchandising, signage, cleanliness, and recovery standards, and supports compliance with recycling and hazardous waste programs. The Coordinator also communicates priorities and progress, partners with management on training, promotes credit and loyalty programs, supports shrink reduction, and maintains a safe environment. Other duties may be assigned.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking and responding appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
  • Engage and interact with customers, maintain a clean and organized store, and model exceptional customer service.
  • Promote a positive internal and external customer experience and a culture of honesty, integrity, and confidentiality.
  • Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and prioritize work as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy, signage standards, and backroom organization, cleanliness, and recovery standards.
  • Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match, for Associates who meet service or hours requirements
  • Medical, dental, and vision insurance, for Associates who meet service or hours requirements
  • Health savings account (HSA), for Associates who meet service or hours requirements
  • Health care flexible spending account (FSA), for Associates who meet service or hours requirements
  • Life insurance, for Associates who meet service or hours requirements
  • Short- and long-term disability, for Associates who meet service or hours requirements
  • Paid parental leave, for Associates who meet service or hours requirements
  • Paid holidays, vacation, and sick leave, for Associates who meet service or hours requirements
  • Auto and home insurance discounts, for Associates who meet service or hours requirements
  • Scholarship program, for Associates who meet service or hours requirements
  • Adoption assistance, for Associates who meet service or hours requirements
  • Competitive salary and benefits package
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