Retail Merchandise Associate

TJX • Wyncote, PA

1d • Onsite

About The Position

Marshalls, part of TJX Companies, is hiring a Retail Merchandise Associate to help deliver a highly satisfying customer experience and maintain an organized, clean store. The role follows customer experience principles and operational, merchandise, and loss-prevention standards. Associates may be cross-trained in multiple store areas to support business needs.

The position calls for strong customer service, communication, and organizational skills, attention to detail, and the ability to multitask and adapt to unexpected situations. Candidates must be able to lift heavy objects, with or without reasonable accommodation. Retail customer experience is preferred. The starting pay range is USD $13.75 to $14.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

The role is at Marshalls Store 1384, 2401 West Cheltenham Ave, Suite 100, Wyncote, Pennsylvania. TJX describes a supportive work environment and offers benefits, with some benefits subject to service or hours requirements and applicable plan terms.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
• Model customer experience practices with internal and external customers and support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and philosophy, and process and prepare merchandise for the sales floor according to company procedures.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining the entire store.
• Give and accept recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.
• Work across multiple store areas as needed to support business needs.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical, dental, and vision coverage for associates who meet service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for eligible associates
• Short- and long-term disability coverage for eligible associates
• Paid parental leave for eligible associates
• Paid holidays, vacation, and sick time for eligible associates
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed