Retail Merchandise Associates
About The Position
TJ Maxx Retail Merchandise Associates deliver a highly satisfying customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. Associates follow operational, merchandise, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role also supports store culture, merchandising, sales-floor recovery, safety, and shrink-reduction efforts. The position is located at TJ Maxx Store 0216, 30955 Orchard Lake Rd, Farmington Hills, Michigan. Starting pay is $14.25 to $14.75 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong communication and organizational skills, with attention to detail.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Ability to lift heavy objects, with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Model established customer experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Accurately ring customer purchases and returns and count change according to operating procedures.
- Promote credit and loyalty programs.
- Maintain the merchandising philosophy and follow established merchandising procedures and standards.
- Process and prepare merchandise for the sales floor according to company procedures and standards.
- Initiate and participate in store recovery throughout the day as needed.
- Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in upkeep of the entire store.
- Give and accept recognition and constructive feedback.
- Follow labor laws, policies, and procedures.
- Support and participate in store shrink-reduction goals and programs.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child-care discounts
- Cell-phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- For associates meeting service or hours requirements: 401(k) match; medical, dental, and vision coverage; HSA; health care FSA; life insurance; short- and long-term disability; paid parental leave; paid holidays, vacation, and sick time; auto and home insurance discounts; scholarship program; adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
