Retail Merchandise Associate Cleaning
About The Position
The Retail Merchandise Associate Cleaning is responsible for maintaining a clean and organized store environment, with a focus on floor care. Duties include operating floor scrubbers and buffers; dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot-cleaning glass and windows. The associate maintains cleanliness, organization, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms. The role also follows health and safety, operational, merchandising, signage, and loss-prevention standards and supports customer experience and front-end coverage needs. Associates are cross-trained in multiple store areas and may perform other duties as assigned. The position requires physical stamina for cleaning tasks and operating floor-care equipment, the ability to lift heavy objects with or without reasonable accommodation, and the ability to work effectively with colleagues and supervisors. The starting pay range is USD $13.75 to $14.25 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Excellent customer service skills.
- Ability to work a flexible schedule to support business needs.
- Strong organizational skills and attention to detail.
- Physical stamina to perform cleaning tasks and operate a floor buffer and scrubber.
- Ability to multitask.
- Ability to respond appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills, including listening and responding appropriately.
- Ability to lift heavy objects with or without reasonable accommodation.
- Ability to work effectively with peers and supervisors.
Nice To Haves
- Retail customer experience preferred.
Responsibilities
- Maintain floor-care cleanliness standards, including maintaining and operating the scrubber and buffer.
- Perform dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning of glass and windows.
- Maintain organizational, cleanliness, and recovery standards throughout the store, including the sales floor, single queue, associate lounge, backroom, and restrooms.
- Follow company health and safety policies, including refilling essential items in the lounge, restrooms, and front end.
- Cross-train and work in other store areas, such as the backroom, front end, and sales floor, to support business needs.
- Support and respond to front-end coverage needs.
- Model established customer-experience practices with internal and external customers.
- Support a positive store culture through honesty, integrity, and respect.
- Follow the merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed throughout the day.
- Follow operational and loss-prevention controls, including shrink-reduction guidelines and policies.
- Communicate accurately and effectively with management and associates.
- Follow labor laws and company policies and procedures, including meal and break-period policies.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical insurance for those meeting service or hours requirements
- Dental insurance for those meeting service or hours requirements
- Vision insurance for those meeting service or hours requirements
- Health savings account (HSA) for those meeting service or hours requirements
- Health care flexible spending account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick leave for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
