About The Position

The Retail Men's Apparel and Accessories Supervisor is responsible for executing receiving and merchandising standards, ensuring Associates process merchandise efficiently and effectively as a team, and delivering an excellent customer experience. The role models exceptional customer service, maintains a clean and organized store, and helps create positive experiences for internal and external customers. The Supervisor orchestrates truck delivery and prioritizes moving merchandise to the sales floor, trains and mentors Associates on merchandising and processing principles, and ensures merchandise is tagged, hung, secured, and coded correctly. The role coordinates with the Coordinator on Duty to maintain the efficient flow of goods, monitors team productivity, coaches Associates, and organizes back stock for replenishment. The Supervisor also upholds merchandising, signage, backroom cleanliness, recovery, recycling, and applicable hazardous-waste standards. The position communicates priorities and progress to management and Associates, gives and receives feedback, and partners with Management on training needs. It supports compliance with labor laws and company policies, promotes credit and loyalty programs, supports shrink-reduction goals, and promotes safety. Other duties may be assigned. The listed location is TJ Maxx Store 0167 in Strongsville, Ohio. Starting pay is $14.50 to $15.00 per hour; actual pay depends on relevant skills, qualifications, and experience.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills, with attention to detail.
  • Capable of multitasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Capable of lifting heavy objects, with or without reasonable accommodation.
  • Able to train others.
  • 1 year of retail experience and 6 months of leadership experience.

Responsibilities

  • Execute receiving and merchandising standards while ensuring Associates process merchandise efficiently and effectively as a team.
  • Engage and interact with customers, maintain a clean and organized store, and role-model exceptional customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
  • Train and mentor Associates on established merchandising and processing principles.
  • Ensure merchandise is properly tagged, hung, secured, and coded.
  • Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
  • Ensure Associates complete tasks according to the store plan and reprioritize as needed.
  • Monitor team productivity and coach Associates as necessary.
  • Organize and rotate back stock for easy replenishment.
  • Maintain merchandising philosophy and signage standards.
  • Maintain organizational, cleanliness, and recovery standards in the backroom.
  • Ensure compliance with recycling and, where applicable, hazardous-waste programs.
  • Communicate priorities and progress accurately and effectively with management and Associates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink-reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee Assistance Program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for those meeting service or hours requirements
  • Medical, dental, and vision coverage for those meeting service or hours requirements
  • Health Savings Account (HSA) for those meeting service or hours requirements
  • Health care Flexible Spending Account (FSA) for those meeting service or hours requirements
  • Life insurance for those meeting service or hours requirements
  • Short- and long-term disability coverage for those meeting service or hours requirements
  • Paid parental leave for those meeting service or hours requirements
  • Paid holidays, vacation, and sick time for those meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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