Retail Manager Destination

SIMPLY SOUTHERN HOLDINGS LLC•Miramar Beach, FL

7d•$60,000 - $65,000•Onsite

About The Position

Simply Southern is seeking a Retail Manager for its Destin–Miramar Beach, Florida location. Simply Southern is an apparel brand founded in Greensboro, North Carolina, in 2005. It sells through independent retailers and its own stores, and its stated charitable efforts include support for sea turtle conservation and ChildFund International. The Store Manager oversees the store’s business needs, including customer and employee experience and store operations. The manager is responsible for store and employee performance, identifying and addressing issues, and working with District Managers and other upper-level management to meet company standards and follow company policies. The role includes staffing and scheduling, employee performance management, and training and development. The position is full-time, pays $60,000–$65,000, and is performed in person.

Requirements

Excellent communication skills for connecting effectively with customers and coworkers.
Ethics and a positive attitude that support the company’s values and culture.
Ability to manage a fast-paced, high-volume, clean, customer-focused store.
Ability to use a PC.
Ability to understand financial reports.
Strong time-management skills and ability to multitask, prioritize, and organize.
Ability to lift up to 50 pounds.
Ability to stand and walk for up to 10 hours per day.
Availability for 45 or more hours per week and flexible hours as needed, including weekends and closing shifts.

Nice To Haves

High school diploma or equivalent (preferred).
One year of customer service experience (preferred).

Responsibilities

Identify, interview, and hire employees who represent the company’s values and culture.
Train and develop employees.
Create a positive work environment.
Delegate tasks and provide follow-up and feedback.
Hold employees accountable and provide coaching and counseling as needed.
Communicate goals effectively during meetings and recognize positive contributions.
Educate employees about and enforce personnel policies, labor laws, and security and safety procedures.
Ensure employees provide fast, friendly, and accurate service.
Handle customer issues effectively and work to improve mystery shopper scores.
Measure customer satisfaction and execute plans to improve satisfaction and loyalty.
Ensure product quality, store cleanliness, maintenance, and security standards are met.
Create employee schedules.
Ensure cash handling and deposit procedures are followed.
Ensure appropriate inventory and ordering systems are in place.