Retail Manager in Training Spring Hill TN

Sun Tan City - STC Management Group, LLC•Spring Hill, TN

12d•$16 - $20

About The Position

The Retail Manager in Training, described in the job summary as the Salon Director in Training, helps drive salon performance, provide superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example, and holds the team accountable for delivering an exceptional client experience. The position works in a fast-paced salon environment and requires nights and weekends, with a five-day workweek of approximately 35 to 45 hours depending on hourly or salary status. Compensation is a base rate of $16.00 per hour or more, plus performance and store bonuses. The posting says average management earnings can reach $20.00 per hour when performance and training criteria are met, but this amount is not guaranteed.

Requirements

Management and/or sales experience is required.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work five days per week, approximately 35 to 45 hours depending on hourly or salary status.
Ability to stand and walk for long periods, bend at the waist, lift or assist in lifting items and heavy boxes, pick items up from floors, and perform salon cleaning tasks such as dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry and/or customer service experience is preferred.

Responsibilities

Monitor and manage the salon's daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional, impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members' daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain staffing levels that support productivity and customer service while controlling labor costs.