Retail Manager in Training Full Time

Sun Tan City•Philadelphia, PA

20d

About The Position

The Retail Manager in Training, identified in the job summary as Salon Director in Training, helps drive salon performance, deliver superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example, and holds the team accountable for an exceptional client experience. The position works in a fast-paced salon environment and requires the ability to work nights and weekends, with a five-day workweek of approximately 35 to 45 hours depending on hourly or salary status. The stated base pay is $15.00 per hour or more, with performance and store bonuses; the posting describes $20.00 per hour as an average for managers who meet performance and training criteria, not a guaranteed rate. The listed compensation range is $15.00–$20.00 per hour.

Requirements

Management and/or sales experience.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
Knowledge of client service techniques and operational practices.
Problem-solving and organizational/planning skills.
Strong leadership skills, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.
Ability to stand and walk for long periods; bend at the waist to clean tanning equipment; lift or assist in lifting items and heavy boxes; bend down to pick up items from floors; and perform salon cleaning such as dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry experience.
Customer service experience.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.