Retail Manager in Training Full Time

Sun Tan City - STC Management Group, LLC•Noblesville, IN
•$17 - $22

About The Position

The Retail Manager in Training, referred to in the job summary as the Salon Director in Training, helps drive salon performance, deliver superior client service, and maintain operational excellence to meet or exceed productivity goals. The role manages and supervises Tanning Consultants, leads by example in company operations, and holds the team accountable for providing an exceptional client experience. The position monitors salon operations in a fast-paced environment, supports sales and expense management, and helps maintain appropriate staffing and productivity. It also involves coaching and training team members, maintaining a clean and professional salon, and performing sales reporting and inventory tasks. The role requires working nights and weekends and a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status. The listed base pay is $16.50 per hour or more, with performance and store bonuses contributing to average earnings of $22.00 per hour for management who meet performance and training criteria. The stated average is not guaranteed.

Requirements

  • Management and/or sales experience is required.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving and organizational/planning skills.
  • Strong leadership skills and the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to bend down to pick up trash, towels, and other items from floors.
  • Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage daily salon operations in a fast-paced environment.
  • Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director with controlling revenue and expenses.
  • Help maintain proper staffing levels to support productivity and customer service while controlling labor costs.
  • Work nights and weekends.
  • Work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.

Benefits

  • Health insurance options, including medical, dental, and vision coverage.
  • Life insurance and disability coverage options.
  • Paid time off (PTO).
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning.
  • Free spray tanning.
  • Free wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
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