Retail Manager in Training Murfreesboro Old Fort

Sun Tan City•Murfreesboro, TN

About The Position

The Salon Director in Training helps drive store performance, foster superior client service, and maintain operational excellence to meet or exceed established productivity goals. This position manages and supervises Tanning Consultants to achieve company goals and leads by example in all salon operations. The role promotes urgency in achieving objectives and holds the team accountable for delivering an exceptional client experience. The position monitors daily salon operations in a fast-paced environment, supports sales and expense management, and helps maintain staffing levels that balance productivity, customer service, and labor costs. It also involves creating a professional, impeccably clean salon environment and supporting Team Members through goal setting, coaching, training, and feedback. The role requires working nights and weekends and a five-day workweek of approximately 35 to 45 hours, depending on hourly or salary status. Compensation is listed as $16.00–$21.00 per hour; the posting notes that earnings up to $21.00 per hour are not guaranteed and reflect average earnings for management employees meeting performance and training criteria. Base pay is $16.00 per hour or more, with performance and store bonuses.

Requirements

  • Management and/or sales experience.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to work nights and weekends.
  • Ability to work five days per week, approximately 35 to 45 hours depending on hourly or salary status.
  • Ability to stand and walk for long periods.
  • Ability to bend at the waist to clean tanning equipment and bend down to pick up items from floors.
  • Ability to lift or assist in lifting items and heavy boxes.
  • Ability to perform salon cleaning, including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage the salon’s daily operations in a fast-paced environment.
  • Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for Team Members.
  • Coach, train, and provide feedback to improve Team Members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with other Salon Director functions.
  • Assist the Salon Director in controlling revenue and expenses.
  • Help maintain staffing levels that support productivity and excellent customer service while controlling labor costs.
  • Educate clients on tanning and wellness options and help them select services suited to their needs.

Benefits

  • Health insurance options, including medical, dental, and vision coverage.
  • Life insurance and disability coverage options.
  • Paid time off (PTO).
  • Flexible scheduling.
  • 401(k) with company match.
  • Daily pay options.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning, spray tanning, and wellness spa services.
  • Employee wellness programs with a yearly $125 reimbursement option.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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