Retail Manager in Training Full Time

Sun Tan City - Dual Leverage Group•Mason City, IA
•$15 - $20

About The Position

The Salon Director in Training helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed established productivity goals. This role manages and supervises Tanning Consultants to achieve company goals and leads by example in salon operations. The position promotes urgency, accountability, and an exceptional client experience. The role involves working in a fast-paced salon environment, typically five days per week and approximately 35 to 45 hours per week, depending on hourly or salary status. Availability to work nights and weekends is required.

Requirements

  • Management and/or sales experience required.
  • Basic computer skills, including the ability to use Word, Excel, and Outlook.
  • Ability to manage effectively in a fast-paced environment and handle multiple situations simultaneously.
  • Knowledge of client service techniques and operational practices.
  • Problem-solving, organizational, and planning skills.
  • Strong leadership skills, including the ability to coach and mentor.
  • Team-building skills.
  • Ability to prioritize and delegate.
  • Ability to work nights and weekends.
  • Ability to work a five-day week, approximately 35 to 45 hours depending on hourly or salary status.
  • Ability to stand and walk for long periods; bend at the waist or down; lift or assist in lifting items and heavy boxes; and perform cleaning tasks such as dusting, sweeping, mopping, and scrubbing.

Nice To Haves

  • Beauty industry experience.
  • Customer service experience.

Responsibilities

  • Monitor and manage the salon’s daily operations in a fast-paced environment.
  • Lead by example in company operations, provide a client-centric experience, and meet personal sales expectations.
  • Maintain a professional and impeccably clean salon environment.
  • Establish clear goals and objectives for team members.
  • Coach, train, and provide feedback to improve team members’ daily performance.
  • Generate sales reports, maintain inventory, and assist with Salon Director functions.
  • Assist the Salon Director with controlling revenue and expenses.
  • Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.

Benefits

  • Medical, dental, and vision insurance options.
  • Paid time off.
  • Flexible scheduling.
  • 401(k) with company match.
  • Employee discounts on products and services.
  • Professional development and training.
  • Casual dress code and free company apparel.
  • Free tanning, spray tanning, and wellness spa services.
  • Exclusive discounts at outside retailers.
  • Performance and store bonus opportunities.
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