Retail Manager in Training Full Time - Bowling Green

Sun Tan City•Bowling Green, KY

About The Position

The Salon Director in Training helps drive salon performance, foster superior client service, and maintain operational excellence to meet or exceed productivity goals. This role manages and supervises Tanning Consultants, leads by example in salon operations, and holds the team accountable for delivering an exceptional client experience. The position is based in Bowling Green and pays $16.00–$21.00 per hour. The advertised average earnings of $21.00 per hour are not guaranteed and depend on meeting performance and training criteria, with performance and store bonuses available. The role involves monitoring daily salon operations in a fast-paced environment, maintaining a clean and professional salon, coaching and training team members, generating sales reports, maintaining inventory, and assisting the Salon Director with revenue, expenses, staffing, productivity, customer service, and labor costs. The schedule is approximately 35–45 hours over five days per week, depending on hourly or salary status, and includes nights and weekends. Sun Tan City is part of Glow Brands, a family-owned salon chain with approximately 250 salons in 20 states and more than 2,200 employees. The company describes a positive, team-oriented environment with opportunities for professional development, advancement, and leadership. Employees help clients choose tanning and wellness services and receive free access to company services.

Requirements

Management and/or sales experience.
Basic computer skills, including the ability to use Word, Excel, and Outlook.
Ability to manage multiple situations simultaneously in a fast-paced environment.
Knowledge of client service techniques and operational practices.
Problem-solving, organizational, and planning skills.
Strong leadership skills, including the ability to coach and mentor.
Team-building skills.
Ability to prioritize and delegate.
Ability to work nights and weekends.
Ability to work a five-day week of approximately 35 to 45 hours, depending on hourly or salary status.
Ability to stand and walk for long periods.
Ability to bend at the waist to clean tanning equipment and to bend down to pick up items from the floor.
Ability to lift or assist in lifting items and heavy boxes.
Ability to perform cleaning tasks including dusting, sweeping, mopping, and scrubbing.

Nice To Haves

Beauty industry experience.
Customer service experience.

Responsibilities

Monitor and manage the salon’s daily operations in a fast-paced environment.
Lead by example in company operations, create a client-centric experience, and meet personal sales expectations.
Maintain a professional and impeccably clean salon environment.
Establish clear goals and objectives for team members.
Coach, train, and provide feedback to improve team members’ daily performance.
Generate sales reports, maintain inventory, and assist with other Salon Director functions.
Assist the Salon Director in controlling revenue and expenses.
Help maintain appropriate staffing levels to support productivity and customer service while controlling labor costs.
Manage and supervise Tanning Consultants to help achieve company goals and deliver an exceptional client experience.