Retail Manager 3

Sodexo Careers•Arlington, VA

3d•Onsite

About The Position

Sodexo is seeking a Retail Dining Manager 3 at Virginia Hospital Center in Arlington, VA. VHC Health is a 453-bed not-for-profit teaching facility and designated as a Magnet® hospital by the American Nurses Credentialing Center and a proud member of the Mayo Clinic Care Network. This role focuses on leading a team to provide stellar customer service and manage daily retail food service operations.

Requirements

Work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization
Ability to manage multiple priorities
Professional communication skills
Passion for a high-level of customer service
Flexibility to take on additional responsibilities as needed
Working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs
Associate's Degree or equivalent experience
2 years of management experience
1 year of work experience in concessions, retail sales, or store operations

Responsibilities

Motivate, coach, mentor and develop frontline (hourly-paid), staff
Provide stellar customer service
Oversee cash handling processes, and POS programming and maintenance
Ensure company food and physical safety programs and standards are followed
Conduct retail brand standard audits (in-house and national brands)
Maintain integrity of retail branded concept standards (national and in-house brands)
Manage the opening and closing of the operation as well as daily retail food service operations
Ensure all needed signage (including digital) is in place
Manage vendor relationships and compliance
Maintain all product merchandising, marketing and ordering standards are in place