Retail Loss Prevention Associate II Dorchester MA

TJX•Dorchester, MA

7d•Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a company-approved uniform and body-worn camera. The associate supports a positive customer shopping experience, maintains strong partnerships with store teams and loss prevention, and uses sound judgment to help protect the safety of themselves and others and the Company brand. The associate maintains a professional position at the front of the store or in a department, greets customers respectfully, and responds to requests for assistance by directing customers to store management or customer service using a company-issued radio. They observe and report suspicious behavior or critical incidents, conduct a closing safety sweep with a member of management, follow company policies and procedures, and document required incidents in AIIM Case Management. Other duties may be assigned. The position is located at TJ Maxx Store 1183, 8 B Allstate Road, Dorchester, Massachusetts. Starting pay is $16.25–$18.60 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
Serve as a visible deterrent to potential loss or dishonesty while wearing a body-worn camera.
Maintain a proper and professional position at the front of the store or in a department.
Greet customers courteously and respectfully to support a positive shopping experience.
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Review and understand the Store Emergency Response Guide.
Wear a complete company-approved uniform, including a body-worn camera.
Adhere to company policies and procedures and support company culture and values.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical insurance for associates meeting service or hours requirements
Dental insurance for associates meeting service or hours requirements
Vision insurance for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick time for associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance