Retail Loss Prevention Associate II

TJX • Plainview, NY

5d • Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visual deterrent to potential loss or dishonesty, wearing a Company-approved uniform and body-worn camera, and supporting a positive customer shopping experience. The associate partners with store teams and loss prevention, uses sound judgment to protect personal and customer safety and the Company brand, and adheres to Company policies, culture, and values.

The associate maintains a professional presence at the front of the store or in a department, greets customers courteously, responds to requests for assistance by directing customers to store management or customer service using a Company-issued radio, and observes and reports suspicious behavior or critical incidents. The role also includes reviewing the Store Emergency Response Guide, completing a closing safety sweep with a member of management, and documenting required incidents in AIIM Case Management. Other duties may be assigned.

Requirements

• Strong verbal and written communication skills.
• Sound decision-making skills.
• Ability to take initiative and perform well independently.
• Ability to prioritize and organize workload and manage time effectively.
• Ability to stand for long periods of time.

Nice To Haves

• 0–2 years of retail or security experience.

Responsibilities

• Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
• Act as a visual deterrent to prevent potential loss or dishonesty.
• Maintain a proper, professional position at the front of the store or in a department.
• Wear a complete Company-approved uniform, including a body-worn camera.
• Review and understand the Store Emergency Response Guide.
• Greet customers appropriately and demonstrate courtesy and respect.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
• Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to Company policies and procedures and support Company culture and values.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for those meeting service or hours requirements
• Medical insurance for those meeting service or hours requirements
• Dental insurance for those meeting service or hours requirements
• Vision insurance for those meeting service or hours requirements
• Health savings account (HSA) for those meeting service or hours requirements
• Health care flexible spending account (FSA) for those meeting service or hours requirements
• Life insurance for those meeting service or hours requirements
• Short- and long-term disability for those meeting service or hours requirements
• Paid parental leave for those meeting service or hours requirements
• Paid holidays, vacation, and sick leave for those meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed