Retail Loss Prevention Associate II

TJX • Hauppauge, NY

5d • Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visual deterrent to potential loss or dishonesty while wearing a company-issued body-worn camera. The associate supports a positive customer shopping experience and maintains a strong partnership with store teams and loss prevention. Sound judgment is required to protect personal and public safety and the Company brand. The associate follows company policies and supports its culture and values.

Responsibilities include maintaining a professional stance in a designated area at the front of the store or in a department; greeting customers courteously; directing requests for assistance to store management or customer service using a company-issued radio; observing and reporting suspicious behavior or critical incidents; reviewing the Store Emergency Response Guide; wearing the complete company-approved uniform, including a body-worn camera; conducting a closing safety sweep with a member of management; and documenting required incidents in AIIM Case Management. Other duties may be assigned.

Requirements

• Strong verbal and written communication skills.
• Sound decision-making skills.
• Ability to take initiative and perform well independently.
• Ability to prioritize and organize workload and manage time effectively.
• Ability to stand for long periods of time.

Nice To Haves

• 0–2 years of retail or security experience.

Responsibilities

• Maintain a proper and professional stance in the designated area at the front of the store or in a department.
• Act as a visual deterrent to prevent potential loss or dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear the complete company-approved uniform, including a body-worn camera.
• Greet customers appropriately and demonstrate courtesy and respect.
• Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
• Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to company policies and procedures.
• Document required incidents in AIIM Case Management.
• Support a positive customer shopping experience and maintain a strong partnership with store teams and Loss Prevention.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match, subject to service or hours requirements
• Medical insurance, subject to service or hours requirements
• Dental insurance, subject to service or hours requirements
• Vision insurance, subject to service or hours requirements
• Health savings account (HSA), subject to service or hours requirements
• Health care flexible spending account (FSA), subject to service or hours requirements
• Life insurance, subject to service or hours requirements
• Short- and long-term disability, subject to service or hours requirements
• Paid parental leave, subject to service or hours requirements
• Paid holidays, vacation, and sick time, subject to service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed