Loss Prevention Associate II Newton MA
About The Position
The Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities, including serving as a visible deterrent to potential loss or dishonesty while wearing a body-worn camera. The role supports a positive customer shopping experience and maintains strong partnerships with store teams and Loss Prevention. It requires sound judgment to protect personal and customer safety and the Company brand, along with adherence to Company policies, culture, and values. The associate maintains a professional presence at the front of the store or in a department; greets customers courteously; and directs requests for assistance to store management or customer service using a Company-issued radio. The role also includes observing and reporting suspicious behavior or critical incidents, reviewing the Store Emergency Response Guide, conducting a closing safety sweep with a member of management, and documenting required incidents in AIIM Case Management. Other duties may be assigned.
Requirements
- Strong verbal and written communication skills.
- Sound decision-making skills.
- Ability to take initiative and perform well independently.
- Ability to prioritize and organize workload and manage time effectively.
- Ability to stand for long periods of time.
- 0–2 years of retail or security experience.
Responsibilities
- Support the District Loss Prevention Manager and Store Management in carrying out core loss-prevention responsibilities.
- Act as a visual deterrent to potential loss or dishonesty.
- Maintain a proper, professional presence in the designated area at the front of the store or in a department.
- Wear a complete Company-approved uniform, including a body-worn camera.
- Greet customers appropriately and demonstrate courtesy and respect.
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
- Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
- Review and understand the Store Emergency Response Guide.
- Perform a closing safety sweep of the store with a member of management.
- Adhere to Company policies and procedures.
- Document required incidents in AIIM Case Management.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee Assistance Program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates meeting service or hours requirements
- Medical, dental, and vision coverage for associates meeting service or hours requirements
- Health Savings Account (HSA) for associates meeting service or hours requirements
- Health care Flexible Spending Account (FSA) for associates meeting service or hours requirements
- Life insurance for associates meeting service or hours requirements
- Short- and long-term disability coverage for associates meeting service or hours requirements
- Paid parental leave for associates meeting service or hours requirements
- Paid holidays, vacation, and sick time for associates meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
