Loss Prevention Associate II
About The Position
The Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a body-worn camera, supporting a positive customer shopping experience, and maintaining strong partnerships with store teams and loss prevention. The associate uses sound judgment to protect their own safety, the safety of others, and the Company brand, and follows Company policies, culture, and values. Key activities include maintaining a professional position at the front of the store or in a department; greeting and assisting customers by directing requests to store management or customer service over a Company-issued radio; observing and reporting suspicious behavior or critical incidents; and conducting a closing safety sweep with a member of management. The associate reviews the Store Emergency Response Guide, wears the complete Company-approved uniform and body-worn camera, documents required incidents in AIIM Case Management, and performs other assigned duties. The position is at TJ Maxx Store 1449 in Albany, New York. The starting pay range is USD $16.00 to $18.60 per hour; actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- Strong verbal and written communication skills.
- Sound decision-making skills.
- Ability to take initiative and perform well independently.
- Ability to prioritize and organize workload and manage time effectively.
- Ability to stand for long periods of time.
- 0–2 years of retail or security experience.
Responsibilities
- Maintain a proper and professional stance in the designated area at the front of the store.
- Act as a visual deterrent to prevent potential loss or dishonesty.
- Review and understand the Store Emergency Response Guide.
- Wear a complete Company-approved uniform, including a body-worn camera.
- Greet customers appropriately and demonstrate courtesy and respect.
- Establish and maintain a position at the front of the store or in a department.
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
- Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
- Perform a closing safety sweep of the store with a member of management.
- Adhere to all Company policies and procedures.
- Document required incidents in AIIM Case Management.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee Assistance Program (EAP)
- Smoking cessation support
- Bereavement benefit
- 401(k) Associate contributions
- Child care discounts
- Cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for those meeting service or hours requirements
- Medical, dental, and vision coverage for those meeting service or hours requirements
- Health Savings Account (HSA) for those meeting service or hours requirements
- Health care Flexible Spending Account (FSA) for those meeting service or hours requirements
- Life insurance for those meeting service or hours requirements
- Short- and long-term disability coverage for those meeting service or hours requirements
- Paid parental leave for those meeting service or hours requirements
- Paid holidays, vacation, and sick leave for those meeting service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
