Loss Prevention Associate II

The TJX Companies, Inc.•Laurel, MD

3d•$16 - $19•Onsite

About The Position

The Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a Company-approved uniform and body-worn camera. The associate supports a positive customer shopping experience, maintains strong partnerships with store teams and loss prevention, and uses sound judgment to protect personal and customer safety and the Company brand. The role also requires adherence to Company policies, procedures, culture, and values. Responsibilities include maintaining a professional presence at the front of the store or in a department; greeting and assisting customers appropriately; observing and reporting suspicious behavior or critical incidents; communicating customer requests to store management or customer service using a Company-issued radio; reviewing the Store Emergency Response Guide; completing a closing safety sweep with a member of management; and documenting required incidents in AIIM Case Management. Other duties may be assigned. The position is located at Marshalls Store 0376 in Laurel, Maryland. Starting pay is $15.75 to $18.60 per hour, with actual starting pay determined by relevant skills, qualifications, and experience.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
Maintain a proper, professional presence in the designated area at the front of the store or in a department.
Act as a visual deterrent to potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical, dental, and vision coverage for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick time for associates meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance for associates meeting service or hours requirements
Competitive salary and benefits package