Retail Lead - Gainesville

Mint Cannabis•Gainesville, FL

About The Position

The Retail Lead serves as an operational extension of the Store Manager. This role oversees the shift team and sales-floor operations, ensuring guests are served promptly, team members fulfill their responsibilities, and day-to-day operational needs are supported. The Retail Lead helps maintain efficient floor operations, including providing lunch coverage and assisting with discount codes. The role involves coaching team members on sales performance and inventory practices, supporting store openings and closings, and helping ensure compliance with Florida requirements. Success includes consistently improving sales, educating the team about expected sales metrics, and reducing aging and expiring products.

Requirements

  • 1–2 years of experience in the cannabis industry.
  • Leadership background, including experience leading large teams.
  • Must be at least 21 years old.

Nice To Haves

  • Cannabis leadership experience.
  • Experience in sales.

Responsibilities

  • Oversee shift team members and sales-floor operations.
  • Ensure team members are upselling, completing daily inventory responsibilities, and providing a positive guest experience.
  • Coach team members and provide sales feedback to improve location metrics.
  • Coach team members on appropriately scanning out products to help reduce shrinkage.
  • Manage daily store openings and closings, cash reconciliation, point-of-sale systems, and discount codes.
  • Understand Florida compliance requirements and support readiness for state inspections.
  • Help improve sales month over month, educate the team on expected sales metrics, and reduce aging and expiring products.
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