Retail Key Holder

Skechers • Reynoldsburg, OH

3d

About The Position

Skechers is hiring a Retail Key Holder, also known as a Floor Leader, for an entry-level retail leadership role. The role contributes to store operations, supports sales goals, mentors team members, and helps maintain a premium shopping environment. The Key Holder engages customers with product advice, oversees daily operations and store security, supports team development, and helps ensure excellent customer service and operational standards. The starting rate is $16.94 per hour, with a listed hourly range of $16.94–$17.97. Skechers offers competitive pay with regular increases, product discounts, flexible schedules, on-the-job training, and opportunities for career advancement. Additional benefits and perks will be reviewed during the interview process.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to address in-store issues.
• Strong organizational skills to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Ability to mentor team members and communicate with all levels of the store team.
• Ability to act with confidentiality and urgency.
• High school diploma or equivalent preferred, but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years old at the time of application.

Nice To Haves

• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality; preferred but not required.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to help them find the right fit and have a positive shopping experience.
• Supervise daily store operations, including opening and closing procedures as required, and maintain security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Opportunities for career advancement in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED