Retail Key Holder

Skechers • Grove City, PA

11d • $16

About The Position

As a Key Holder, also known as a Floor Leader, at Skechers, you will contribute to store operations and mentor team members to deliver exceptional customer service. In this entry-level management role, you will oversee daily operations, support sales goals, and help maintain the store's shopping environment. The role offers opportunities to develop retail leadership skills and pursue career advancement in retail management. The starting rate is 16.39; currency is not specified.

Skechers is a global lifestyle brand headquartered in Southern California, developing and marketing footwear, apparel, and accessories. The company serves over 180 countries and territories and operates more than 5,300 retail locations.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that arise in-store.
• Strong organizational skills for managing inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years of age at the time of application.

Nice To Haves

• High school diploma or equivalent is preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in the retail, restaurant, or hospitality industry is preferred but not required.

Responsibilities

• Engage with customers and provide product advice to help them find the right Skechers products and have a positive shopping experience.
• Supervise daily store operations, including opening and closing procedures as required, and uphold security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets through effective selling techniques and promotion of Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer shopping experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Opportunities for career advancement in retail management.
• Additional benefits and perks will be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED