Retail Key Holder

Skechers • New York, NY

4d

About The Position

Skechers is hiring a Retail Key Holder, also described as a Floor Leader, for an entry-level retail management role. The position contributes to store operations, supports sales goals, mentors team members, and helps maintain a premium shopping environment while delivering excellent customer service. The role offers opportunities to develop retail leadership skills and advance within Skechers.

The starting rate is $19.67 per hour, with an hourly range of $19.67–$20.87. The position requires a varied schedule that may include evenings, weekends, and holidays. A high school diploma or equivalent and previous relevant supervisory or key-holder experience are preferred but not required. Applicants must be at least 18 years old at the time of application.

Skechers is a global company that develops and markets lifestyle and performance footwear, apparel, and accessories. It serves over 180 countries and territories and operates more than 5,300 retail locations. The company states its commitment to equal employment opportunity and a safe, inclusive, and respectful work environment. Reasonable accommodations may be requested by applicants who need them to apply.

Requirements

• Must be at least 18 years of age at the time of application.
• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that arise in the store.
• Strong organizational ability to manage inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

• High school diploma or equivalent; preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality; preferred but not required.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to support a positive shopping experience and proper fit.
• Supervise daily store operations, including opening and closing procedures as required, and uphold security protocols and operational standards.
• Mentor and support team members in customer service, sales, and daily store operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting key products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to help ensure a smooth customer experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Career advancement opportunities in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED