Retail Key Holder

Crossroads Trading Co. Inc. • San Francisco, CA

12d • $21 - $24

About The Position

The Retail Key Holder assists the management team with day-to-day store operations and helps deliver Crossroads’ fun, fashion-centered, and affordable shopping experience. The role supports an inclusive environment where customers can shop and sell second-hand clothing, and helps advance the company’s sustainable fashion mission. Key Holders learn second-hand retail operations, including buying, merchandising, and inventory practices, while helping maintain customer trust and supporting the team. The position requires at least 30 hours of work per week.

Requirements

• At least 6 months of prior supervisory experience in retail.
• A good eye for fashion and current trends.
• Ability to work a minimum of 30 hours per week.
• Must be authorized to work in the United States.

Responsibilities

• Assist the management team with day-to-day store operations.
• Lead by example in greeting customers and creating a welcoming, fun, and inclusive environment.
• Prioritize tasks and delegate work to the team, including coordinating breaks and responding to customer lines.
• Explain the store’s buying and selling process to customers and encourage them to sell clothing.
• Act with integrity and embody the company’s values of service, inclusion, and education.
• Support customers and teammates as needs change throughout the day.
• Show up reliably and on time, ready to work.
• Learn buying, merchandising, and inventory practices.

Benefits

• Health insurance, including medical coverage for employees working at least 20 hours per week.
• Dental insurance for employees working at least 20 hours per week.
• Vision insurance for employees working at least 20 hours per week.
• Paid sick time off.
• Vacation time and paid time off.
• Flexible scheduling.
• Time-and-a-half pay for select holidays; the company is closed on Thanksgiving and Christmas.
• 401(k) plan with Roth and traditional options, with matching up to 6% of contributions once eligible.
• Employee discount on merchandise, including luxury consignment pieces.
• Earned wage access through the ZayZoon partner app.
• Commuter benefits with a monthly contribution and match for commuter accounts.
• Clear paths for growth and ongoing professional development.
• Training programs during onboarding and throughout employment.
• Team bonding opportunities.
• Opportunity for advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed