Retail Key Holder

Skechers • Waterloo, NY

15d • $19 - $20

About The Position

Skechers is seeking a Retail Key Holder, also known as a Floor Leader, for an entry-level retail leadership role. The Key Holder contributes to store operations, mentors team members, supports sales goals, and helps maintain a premium shopping environment. The role offers opportunities to develop retail leadership skills and advance within Skechers.

The position involves engaging customers with product advice, supervising daily store operations, supporting team development, and contributing to sales targets. The Key Holder also carries out merchandising, restocking, cleanliness, inventory, and problem-solving responsibilities in collaboration with store management. Store opening and closing procedures may be required.

The hourly range is $19.12–$20.29, with a starting rate of $19.12. Skechers is a global lifestyle brand headquartered in Southern California, serving over 180 countries and territories and operating more than 5,300 retail locations.

Requirements

• Must be at least 18 years of age at the time of application.
• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to address issues that arise in the store.
• Strong organizational ability to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Acts with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.

Nice To Haves

• High school diploma or equivalent; preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality; preferred but not required.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to support a positive shopping experience.
• Supervise daily store operations, including opening and closing procedures as required, and ensure security protocols and operational standards are followed.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets by using effective selling techniques and promoting key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer shopping experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Opportunities for career advancement in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED