Retail Key Holder

Skechers • Gretna, NE

13d • Onsite

About The Position

As a Key Holder, also known as a Floor Leader, at Skechers, you will contribute to store operations and mentor team members while delivering exceptional customer service. This entry-level management role oversees daily store operations, supports sales goals, and helps maintain a premium shopping environment. It offers opportunities to develop retail leadership skills and advance within Skechers.

The role includes engaging customers with product advice, supervising store opening and closing procedures, supporting and mentoring employees, working toward sales targets, executing merchandising and restocking plans, maintaining store cleanliness, overseeing inventory routines, and addressing operational challenges. The position requires a varied schedule that includes evenings, weekends, and holidays.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve issues that arise in the store.
• Strong organizational skills for managing inventory, staffing, and other operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for store employees.
• Comfort mentoring team members and communicating with all levels of the store team.
• Ability to act with confidentiality and urgency.
• Sales skills to drive revenue growth and meet targets.
• Excellent written, verbal, and interpersonal communication skills.
• Must be at least 18 years old at the time of application.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality preferred.

Responsibilities

• Engage with customers and provide expert advice on Skechers products to support a positive shopping experience and help customers find the right fit.
• Supervise daily operations, including store opening and closing procedures, security protocols, and operational standards.
• Mentor and support team members in customer service, sales, and daily operations.
• Contribute to store and individual sales targets through effective selling techniques and promotion of key Skechers products.
• Execute merchandising plans, restock products, and maintain store cleanliness.
• Oversee stock and inventory routines and collaborate with store management on operational needs.
• Identify and resolve in-store challenges to support a smooth customer experience.

Benefits

• Competitive pay with regular increases.
• Discounts on Skechers footwear, apparel, and accessories, including Friends and Family discounts.
• Flexible schedules to support work-life balance.
• On-the-job training in retail leadership, customer service management, and store operations.
• Career advancement opportunities in retail management.
• Additional benefits and perks to be reviewed during the interview process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED